BrokerConsumer

Boxing champ rescues hard man from £2.5m loan scandal

Friday 3rd September 2010

A boxing legend has been revealed as the mystery celebrity who gave a former security firm manager a reference while he appeared in court over blackmail...

Daughter ruins parents with £45k credit card fraud to fund heroin habit

Friday 3rd September 2010

By Dawn Murden A woman who stole £45,000 from her own parents to fund her heroin addiction has walked free from court, after her dad begged the...

Confusing benefits leaving some indebted families out of pocket

Friday 3rd September 2010

Many families and individuals already in financial difficulty are facing further hardship because they are under claiming for the various welfare benefits and tax credits to...

How the TV ads didn’t quite add up: The post-your-gold scandal and its repercussions

Friday 3rd September 2010

By Stephanie Baxter Flogging your bling for cash became all the rage when the gold market hit an all-time high at the end of 2009. Recession-hit customers,...

Indebted shoppers dodging imminent VAT rise

Friday 3rd September 2010

Nearly half of shoppers are reportedly planning to cut back on life’s little luxuries to avoid the VAT increase in January 2011, according to the latest...

My husband and I are both retired and on a limited income. We had had an interest only mortgage for a few years with the intention of selling the property to pay off the debt. We decided that we would prefer not to leave our home and we were worried about being thrown out by our mortgage company. DB Housing Solutions were the answer to our problems. We sold our house to DB to pay off our debts and we got an agreement to rent the property for as long as we like. We now have peace of mind and I would recommend DB Housing Solutions to anyone in a situation like ours.
Mr & Mrs B West Yorks
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Question

Can a bailiff seize goods from premises if the debtor has not lived at the address for more than two years and the goods in question are not the debtor's property?

Answer

Without knowing the full details behind this question, the initial response would be no - the bailiff cannot seize the goods belonging to someone other than the debtor. In most types of debt, a bailiff can only seize (levy on) the debtor’s goods, though they can seize goods that are jointly owned. If the goods belong to someone else and they have been seized then it is for the real owner to apply to court to have them released. You can swear a Statutory Declaration regarding ownership of goods before a solicitor and present it to the bailiff to resolve the dispute.


Question

I have had 2 personal loans for consolidation turned down within the last 2 weeks. I have been told that it is due to a poor credit rating. However I have since obtained 2 credit reports from Equifax and Experian, which both show that I have an excellent rating. I even appealed to Tesco Loans on this basis, and including the reports within the appeal letter, but I still got refused. Why is this and what rights do I have with finding out the exact reason as to why they failed me? I can never seem to get a straight answer, and just keep getting told that it’s the system that makes the decision.

Answer

As you will be aware from the press, lenders are taking a much more conservative approach to lending than before the credit crisis and you may be a victim of this tightening up. Having said that credit decisions are generally made using a combination of four things - the information in your application form, information obtained from a credit reference agency such as Experian, Equifax or Callcredit, the lender's scorecard and the lender's policy rules - e.g. you are not on the Voters Roll or have been at your current address for a very short period. It therefore may not be obvious from your credit report alone why you have been turned down.

Lenders are forbidden, by both the Office of Fair Trading and the Information Commissioner's Office, from telling potential borrowers that they have been turned down because of adverse information on their credit file when this is not the case. You say that Experian and Equifax have given you an excellent rating - the agencies do not rate individual applicants - the rating and the decision is individual to each lender and is that of the lender. Any score that the agencies may have included in your file is for guidance only.

I note that you have now applied for credit at least three times in a short period - this will have a significant negative impact on your rating which will take time to repair. I also note that you are applying for consolidation loans which indicate that you may already have a significant level of borrowing which you may be having difficulty servicing even if you a not in arrears or serious arrears - this too will affect your rating. Consolidation loans are generally much higher risk than other loans and hence the lending criteria are generally tighter.

Lenders are required by the OFT and the ICO and their own codes to give some indication of why they have turned you down provided this does not disclose commercially confidential information e.g scores for individual characteristics or policy rules - for obvious reasons disclosure of such information could lead to manipulation of future applications. There is therefore unlikely to be an"exact reason" why you have been turned down - rather a combination of factors means you do not meet those lenders' criteria. You should try not to apply again for credit in the near future - perhaps up to the year it will take for those searches to disappear from your file - to do so will merely exacerbate the problem you already have.
 
If you are struggling or know you are going to be struggling soon perhaps you should talk to your existing lenders or to one of the many advice agencies that are there to help.


Question

I have just found out that Chase Saunders have gone bust, what should we do now?

Answer

With regard to future referral of debt solution cases then you should look at alternate providers and work with a financially strong company that does not compete with you and pays attractive commissions. We will send you a private email in this respect. With regard to any commissions due from Chase Saunders, it is our understanding that the holding company has changed ownership (to Berkeley Strategy Limited) and that the existing book is being traded on. You should contact whoever is operating the service to demand payment of outstanding commission. This is now a common occurrence with the demise of several other players, like TCF Debt Solutions. The Liquidator for Chase Saunders is Colin Thomas Burke of Milner Boardman & Partners Limited.


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